Privacy Notice

1. Data controller

Under Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by Arslanca Enerji Gaz Petrol Lojistik Sanayi ve Ticaret A.Ş. (the “Company”) as data controller, as described below. Address: Sheraton Ankara Lugal Ofis, Boğaz Sokak No:10, Çankaya / Ankara, Türkiye.

2. Personal data processed

• Identity: first name, surname
• Contact: email address, telephone number, company name
• Request: the content of messages sent through the contact form or by email
• Transaction security: server logs (IP address, browser information, access time)

3. Purposes

• Responding to information, quotation and partnership requests
• Establishing and running commercial relationships
• Keeping the website secure and meeting legal obligations

4. Legal grounds

Your data is processed on the grounds set out in Article 5 of the KVKK: the establishment or performance of a contract, compliance with a legal obligation, and the legitimate interest of the data controller provided that your fundamental rights are not harmed. External content cookies are used only with your explicit consent.

5. Method of collection

Data is collected electronically through the website contact form, email and telephone channels and server logs.

6. Transfers

Limited to the purposes above, your data may be shared with Group companies, our hosting and email service providers and, on request, authorised public bodies. Transfers abroad are made only under the conditions of Article 9 of the KVKK.

7. Your rights

Under Article 11 of the KVKK you may learn whether your data is processed, request information, learn the purpose of processing, know the third parties it is transferred to, request correction, deletion or destruction, object, and claim compensation for damage.

Please send requests in writing to our head office address or to info@arslanca.com.tr.